Working with Northern Lights has been a great experience for me, and a key component in our operations. Having accurate locates for sanitary and storm drains are not only required, but a vital step in our process to install gas facilities safely without damaging or causing any operational or unsafe situations for our customers. Our crews depend on the timeliness and accuracy of these locates Northern Lights provides. Northern Lights is very responsive and communicate well with us, making the workflow very smooth. Thank you for all you do!
We have enjoyed working with Northern Lights Locating over the years because they are reliable, flexible, and always getting the jobs done in a timely manner. There have been many instances where we need to have a parking lot marked asap and Northern Lights always makes it happen for us. The entire process from scheduling a locate to getting a call letting us know the locate is complete has always been smooth.
Surf Internet has been using Northern Lights Locating Services since December of 2020. Northern Lights has been a great partner for multiple reasons. Northern Lights has a true customer service centric philosophy. They go to great lengths to work with the many excavation contractors out there to ensure our facilities are protected. They are often telling us about issues they see out in the field with our structures or cabinets, as well as them making us aware of potential issues they see in our mapping. Locating is a hard and thankless business but the team at Northern Lights does everything they can to break away from the traditional locating perception commonly associated with the industry by treating their clients like family, doing what they say they are going to do, and owning up to their mistakes when they happen. We are proud to be partnered with Northern Lights and to have them as part of the Surf family.